Australia’s Digital Health system is rapidly growing and evolving, therefore keeping Australian’s digital health information safe and secure is more important than ever!
To ensure your customers information stays secure, the Australian Digital Health Agency (the Agency) is partnering with Services Australia to upgrade our authentication systems.
The Agency needs your partnership to help your customers stay securely connected to the Healthcare Identifiers (HI) Service, the My Health Record system, Electronic Prescribing, and Secure Messaging.
To achieve this, you will need to have upgraded your Software Product to be NASH SHA-2 compliant by 13 March 2022. NASH SHA-1 will no longer be supported after that date.
The following information has been developed to support you through this transition:
- Developer Guide
Provides guidance for developers whose products connect to the Healthcare Identifiers (HI) Service, the My Health Record system, or generate and sign Clinical Document Architecture (CDA) documents or sign and encrypt Secure Messages with a National Authentication Service for Health (NASH) PKI Certificate.
- Frequently Asked Questions (FAQs)
Questions relating to the transition to NASH SHA-2 compliant Certificates.
Key milestones dates
- NASH SHA-2 Certificates available in SVT environment.
- SHA-2 Chain of Trust ready for release and available at Certificates Australia.
September 2021 (TBC)
- Ability to request NASH SHA-2 Certificates on HPOS Online.
13 March 2022
- NASH SHA-1 PKI Certificates no longer supported.
For detailed information, review and follow our Developer Guide.
Healthcare Providers will progressively hear more about what they need to do for this change through government communications as well as through Primary Health Networks (PHNs) and industry bodies.
We are partnering with PHNs and industry bodies to support Healthcare Providers with the change, but their relationship with Software Providers is different.
When it comes to your products, it is likely your customers will have questions about what they need to do to adopt the change. We are unable to provide individual customer guidance as each customer will have different requirements. However, we can provide guidance on SHA 2 compliant software products through regular communication channels such as the Developer Centre, emails, and newsletters.
We will keep you informed so that you can advise your customers. Please contact [email protected] if you have any questions.
Please refer to the following support pages for technical requirements
The Agency’s Developer Centre
- My Health Record system.
- Healthcare Identifiers (HI) Service.
- Electronic Prescribing.
- Secure Messaging.
- Specifications, Requirements and Standards.
- Sample code.
- Support details.
Services Australia Developer Portal
- Requirements and Standards.
- Example code.
- NASH test kits.
For further information please visit the Developer Centre Home, alternatively, please see contact details.
Australian Digital Health Agency Contact
The Agency’s Digital Health Help Centre
Services Australia Contacts
|Developer Support (Services Australia)
First level support and escalation to technical support and
product integration teams
Test Kit Support
Online technical support HI service
Online technical support My Health Record system